How to Chat with a Recipient Directly
Step 1: Hover your cursor on the left navigation bar, then hover it to “Automation”, then click on “Keyword Reply”.
Step 2:
Search the Keyword for which you want to see keyword reply details.
Step 3 :
Click on the “Message Condition” column for the selected Keyword.
Step 4:
Keyword Reply details will be visible as a pop-up . Search for particular Phone no. to chat with a recipient directly
Step 5:
Click on the specific Phone No. to chat with.
Step 6:
You’ll go directly in the recipient chat message in Inbox.
Congratulations! 🥳