How to Chat with a Recipient Directly
Step 1: Hover your cursor on the left navigation bar, then hover it to “Automation”, then click on “Keyword Reply”.
Search the Keyword for which you want to see keyword reply details.
Step 3 :
Click on the “Message Condition” column for the selected Keyword.
Keyword Reply details will be visible as a pop-up . Search for particular Phone no. to chat with a recipient directly
Click on the specific Phone No. to chat with.
You’ll go directly in the recipient chat message in Inbox.