How to install Shopline
⚠️ Note: For Shopline integration, our system will send notifications for newly placed orders that appear at the top of the Shopline order page. For example, if a new order comes in and has already been shipped, our system will send a shipping confirmation notification (if users have setup for this notification).
Search for “chatdaddy” and click on the result: 👇🏻
Click “Add to chrome”: 👇🏻
Click “add extension” button: 👇🏻
After added successfully, click on the puzzle icon and the “chatdaddy” extension: 👇🏻
Click on the shopline to connect with your shopline store :👇🏻
You will need to navigate to Shopline first. Click on the link.
It will show you the Shopline Sign In page, then Sign in using your account.
Open the ChatDaddy extension again, and you will be ready!
How to Setup Notifications
Hover your cursor to the Navigation Bar, hover over to Shop, and click on Notifications.
Find the Shopline integration that you want to setup, click on the 3 dots option icon and click [Edit] 👇🏼
You may click the arrow next to each type of notification (eg. Payment Reminder Notification) to check your trigger settings
You could change or edit your message template content here (optional)
List of Conditions - Used to set up the conditions that will trigger the message based on your e-commerce platform
Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit
Notification Delay Settings - How long after the event is fired do you want to wait before sending your message flow (used to delay triggered message)
Delay Type - Used to set up the condition of the delay
This function is to send the notification even if the condition is not met.
Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will send even if the condition of the order status is “delivered”
This function is to send the notification when the condition is met.
Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will not send if the condition is anything other than “payment reminder”
After done checking for the trigger you may click Continue.
Repeat Step 4 to Step 7 for each trigger settings.
Check Notification Settings and click Continue
「Channel」 - To choose which device to send message from
After done checking for all triggers, click Save and integration is successfully installed!
What are all this buttons?
「Add Custom Trigger」- Used to self design trigger with own message template and conditions
「Add Default Trigger」- Used to add trigger messages templates that is made by Chatdaddy
How to enable testing mode
「Output Testing」- This is used to enable testing or send to different receiver’s phone number
Here you can also set up if you want to send all messages to which type of recipient