For iOS Devices
To enable this, there are 2 options to check :
1 - Low Power Mode (Settings App - > Battery - > Low Power Mode) needs to be off
2 - Background App Refresh (Settings App -> Hushed - > Background App Refresh needs to be ON
If Background refresh is greyed out in the ON position, go To Settings App - > General - > Background App Refresh - > Turn on the option for the system, and then you can turn on / off by app.
For Android Devices
Would you be able to do the following:
In your device, go to Settings menu > Battery > top right 3 dot icon > Battery optimization > click on "Not Optimized" bar > All Apps > Hushed > Select "Don't Optimize".
Google Pixel
- Go to your smartphone's Settings.
- Tap Apps & notifications -> Advanced -> Special app access -> Battery optimization.
- If your Hushed is listed as “Not optimized,” please tap on it -> Optimize -> Done.
Samsung
- Please go to your phone settings
- Applications
- Select three-dot menu (top right corner)
- Select "Special Access"
- Select "Optimize Battery usage"
- Select the "Apps not optimized".
- Find Hushed on the list and make sure that it is not selected.
Huawei
- Please go to your phone settings
- Select "App Management"
- Select "Auto-launch apps"
- Turn on WhatsApp
MIUI
- Please go to your phone Settings
- Additional Settings
- Battery & performance
- Manage apps' battery usage
- Choose apps and select Hushed.
- Also, please go to your phone Settings
- Additional Settings
- Privacy
- Location.
Check that you are using High Accuracy for Location Mode and also allowing location access. Configure the app so it can use GPS in the background.
Sony
- Please go to your Phone settings
- Select "Battery"
- Select the (...) menu in the top right corner and press "Battery optimization"
- Select "Apps"
- Select "Hushed". (Depending on the one you have installed).
LG
- Please go to your phone settings
- "Battery & power saving"
- Select "Battery usage"
- "Ignore optimizations"
- Turn on to ignore battery optimization for Hushed.
One Plus
- Please go to your phone settings
- Select "Battery"
- Select "Battery optimization"
- Switch to the "All apps list" (top menu)
- Select Hushed and choose "Don’t optimize".
Motorola
- Please go to your phone settings
- Select "Battery"
- Tap the menu in the top right corner
- Select "Battery optimization"
- Tap "Not optimized"
- Select "All Apps"
- Find Hushed on this list and select "Don’t Optimize".
- Go back to your phone settings
- Select "Battery"
- Turn Battery Saver Mode off*
- When your Motorola reaches a low level of battery (15% by default, though you can customize it), the battery saver mode automatically starts and ignores the battery optimization setting you've chosen previously, so steps 8, 9 and 10 are advisable.