How to search for a keyword reply activity
Step 1: Hover your cursor on the left navigation bar, then hover it to “Automation”, then click on “Keyword Reply”.
Step 2:
Search the Keyword for which you want to see keyword reply details.
Step 3 :
Click on the “Message Condition” column for the selected Keyword.
Step 4:
Input a particular Phone no. in the search bar to see its activity record.
Step 5:
From the results, you can see that the keyword reply was triggered for that Particular Phone No.
Congratulations! 🥳