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How to Set Up Whatsapp Shop
Hover your cursor over the Navigation Bar, hover over to Shop and click on ”Notification”.
When you are at the panel click on ”+New Notifications”.
Click "Whatsapp Shop"
Select a default country code and click Save
Add Custom Trigger
Here you can add your custom made message template
Select condition (Order Status, Payment Status, Delivery Status) then input Rule and Values.
Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit
Notification Delay Settings - How long after the event is fired do you want to wait before sending your message flow (used to delay triggered message)
Delay Type - Used to set up the condition of the delay
This function is to send the notification even if the condition is not met.
Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will send even if the condition of the order status is “delivered”
This function is to send the notification when the condition is met.
Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will not send if the condition is anything other than “payment reminder”
After done checking for the trigger you may click Save.