Why didn't my offline bot trigger?
If your Offline Bot didn’t triggered, here are the steps to troubleshoot:
- Check if the channel status is active.
How to check channel status
- Check if the offline bot is turned on.
- Check the offline bot settings.
What is Offline Bot & How to Set Up
- Please ensure the channel has enabled the setting "Send Button Messages as a Poll".
How to Send Button Messages as a Poll