How to customize the dashboard's layout in ChatDaddy 🧰

About: Users can now customize their layout and pick which metrics they'd like to see. This is a personal setting -- so one user changing this doesn't affect anybody else's layout in the team

Step 1:

On the dashboard, click on CRM,「Dashboard」

Step 2:

Go to「Customize Dashboard」by clicking the button

Once you have clicked it, it will show this:

Step 3:

Select multiple data that you wish to see by tick/unticking the box for each title

Click the ✔️ tick button and you’ll see the page change into the data you have selected automatically.

F.A.Q.

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1. Order received shown in total? Or can we have separate data? (Shopee order xxx, lazada order yyy, and google form zzz)

Answer: can separate by phone number.

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2. What is the difference between the Average Team Response time and the Average Reply rate?

Answer:

avg team response time => seconds for avg response.
avg reply rate => % of messages sent that get a reply.

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3. Does the task will be added when -> Notes are created?

Answer: Yes.

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4.. What are New connections?

Answer: New chats can change to any language that users want.

Congratulations!🥳