How to Set Up Whatsapp Shop

Step 1:

Hover your cursor over the Navigation Bar, hover over to Shop and click on ”Notification”.

When you are at the panel click on ”+New Notifications”.

Click "Whatsapp Shop"

Step 2:

Select a default country code and click Save

Step 3:

Add Custom Trigger

Step 4:

Here you can add your custom made message template

Step 5:

Select condition (Order Status, Payment Status, Delivery Status) then input Rule and Values.

Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit

Notification Delay Settings - How long after the event is fired do you want to wait before sending your message flow (used to delay triggered message)

Delay Type - Used to set up the condition of the delay

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Simple

This function is to send the notification even if the condition is not met.

Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will send even if the condition of the order status is “delivered”

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Stale

This function is to send the notification when the condition is met.

Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will not send if the condition is anything other than “payment reminder”

After done checking for the trigger you may click Save.

Congratulations!🥳