Connection Issues Bundles

Connection issues with ChatDaddy

Factors affecting connection status

Step 1:

Wait for five minutes, if it doesn’t improve after five minutes, please continue down

Step 2:

Click the Refresh button in the upper left corner of the page or press "F5" on the keyboard to refresh the page.

If this doesn't solve your problem, Please continue reading

Step 3:

Please check whether WhatsApp on your phone can send and receive messages normally, if it is normal, please continue down

Step 4:

Please make sure you and your team members don't use WhatsApp Web, because WhatsApp Web and ChatDaddy cannot be used at the same time

If not, please continue down

Step 5:

Download the latest version of WhatsApp in the App Store and install it

If this does not solve your problem, please continue down

Step 6:

1）Click on the button「Channel」at the top right corner

2）Click「Disconnect」

Note : Disconnecting will disconnect the connection between your Whatsapp and Chatdaddy

3） Click「Connect」to reconnect your Whatsapp

If you still cannot solve your problem, please contact our customer support team, sorry for the inconvenience caused to you🙏

Now you can check the status of the server through https://chatdaddy.statuspage.io/ and you can subscribe for email updates about our server outages