Steps Guide
1. What is tag? and how do I tag a chatbox?
Tags are a kind of tag for you to sort and identify your clients for better management and sometimes for broadcast marketing usage
Step 1: Click「Select tags」, when a drop down list appear, you may click the tag you have set up
Step 2: At the left hand side, you will be able to see your tags and filter out the tags that you have tagged on your clients
2.How to edit/create「Message Flow」in Inbox
Step 1:
Go to「Inbox」，and select a chat that you would like to contact
Step 2:
- At the chat box panel, type in “ / “ this will trigger the 「Message Flow」box to appear and you may scroll around and find the message flow that you have set up
- or you may directly search for the message flow that you have set up previously by /“name” of the message flow and it will automatically appear
c. Edit a new message flow in inbox：
You could also directly click the pencil button to edit your existing message flow
Edit your message flow and click「Save」
d. Creating a New message flow：
you can create a new message flow by clicking on the「Create New」button, the panel will appear for you to create a new message flow
add the content of your message flow and click 「Save」
F.A.Q.
Yes. For example, if we add A and B tags to a contact. Then no matter A or B whether we choose , we'll see this contact.